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DTV Installations Earns an A+ Rating with the Better Business Bureau (BBB)!

DTV Installations has been an BBB accredited business since 2014. Now, we are proud to announce our recently earned A+ rating!
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Since 2007, DTV Installations has served the greater metro New York City area, installing home theaters, motorized shades, TV mountings, and intercom systems in homes and businesses. With almost ten years of experience, our friendly and professional installers are known for quality jobs with exceptional attention to detail. While we have long enjoyed the accolades of our happy clients, we are so proud of our recent distinction as a BBB accredited business, with this superior  A+ rating!

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In order to receive this distinction, the Better Business Bureau (BBB) has determined that DTV Installations meets their rigorous accreditation standards. Among many other measurements, this distinction means that our team at DTV Installations goes out of our way to resolve any issues customers may have immediately. We’ve prided ourselves in our superior customer service for many years, and it’s great to have our work publicly recognized in this big way.

We’ve prided ourselves in our superior customer service for many years, and it’s great to have this publicly recognized in this big way. - John Lysy (company owner)

BBB ratings represent their opinion of how a business is likely to interact with its customers. The rating is based on information obtained about the business, including complaints received from the public. The BBB seeks and uses information directly from businesses and from public data sources. 

BBB assigns ratings from A+ (highest) to F (lowest). In some cases, they will not rate the business for reasons that include insufficient information about a business or ongoing review or update of the business’s file. They use a 100-point scoring sale in order to assign letter grades. BBB Business Reviews generally explain the most significant factors that raise or lower a business’s rating.

The team at DTV did a terrific job. They put in speakers, woofers, and other items that I didn’t even know existed. I was so impressed that I thought about not selling the house for a second. The best part was a buyer who loves to entertain guests frequently fell in love with it. He gave me a fantastic offer on my house - read more
We were happy with how neat and tidy **** and his team were with the installation and clean up following. They were courteous and responsive throughout - read more
 
Receiving an A+ score with the BBB is a big accomplishment. In order to come up with a score, the BBB takesmany factors into consideration, including the business’s complaint history, the type of business and whether or not it has misrepresented its services, their length of time in business, whether or not they have transparent business practices, whether or not they honor their commitments, whether or not they practice honesty in advertising, and any issues they may have had historically with licensing or government actions.
 
Thus, an A+ rating with the BBB means we’ve nailed it. Our customers are happy, our record is crystal clear, and we stand by our claims and commitments!

 

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DTV Installations Earns Esteemed 2017 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

{New York, NY, 01/01/2018 – DTV Installations is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2017.

“The service providers that receive our Angie’s List Super Service Award demonstrate the level of excellence that members have come to expect,” said Angie’s List Founder Angie Hicks. “These pros are top-notch and absolutely deserve recognition for the trustworthy and exemplary customer service they exhibited in the past year and overall.”

Angie’s List Super Service Award 2017 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List, pass a background check, record a current trade license attestation and abide by Angie’s List operational guidelines.

DTV Installations has been listed on Angie’s List since 2008 This is the 7 year DTV Installations has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.