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DTV Installations Earns an A+ Rating with the Better Business Bureau (BBB)!

DTV Installations has been an BBB accredited business since 2014. Now, we are proud to announce our recently earned A+ rating!

Since 2007, DTV Installations has served the greater metro New York City area, installing home theaters, motorized shades, TV mountings, and intercom systems in homes and businesses. With almost ten years of experience, our friendly and professional installers are known for quality jobs with exceptional attention to detail. While we have long enjoyed the accolades of our happy clients, we are so proud of our recent distinction as a BBB accredited business, with this superior  A+ rating!

In order to receive this distinction, the Better Business Bureau (BBB) has determined that DTV Installations meets their rigorous accreditation standards. Among many other measurements, this distinction means that our team at DTV Installations goes out of our way to resolve any issues customers may have immediately. We’ve prided ourselves in our superior customer service for many years, and it’s great to have our work publicly recognized in this big way.

We’ve prided ourselves in our superior customer service for many years, and it’s great to have this publicly recognized in this big way. – John Lysy (company owner)

BBB ratings represent their opinion of how a business is likely to interact with its customers. The rating is based on information obtained about the business, including complaints received from the public. The BBB seeks and uses information directly from businesses and from public data sources. 

BBB assigns ratings from A+ (highest) to F (lowest). In some cases, they will not rate the business for reasons that include insufficient information about a business or ongoing review or update of the business’s file. They use a 100-point scoring sale in order to assign letter grades. BBB Business Reviews generally explain the most significant factors that raise or lower a business’s rating.

The team at DTV did a terrific job. They put in speakers, woofers, and other items that I didn’t even know existed. I was so impressed that I thought about not selling the house for a second. The best part was a buyer who loves to entertain guests frequently fell in love with it. He gave me a fantastic offer on my house – read more

We were happy with how neat and tidy **** and his team were with the installation and clean up following. They were courteous and responsive throughout – read more

Receiving an A+ score with the BBB is a big accomplishment. In order to come up with a score, the BBB takesmany factors into consideration, including the business’s complaint history, the type of business and whether or not it has misrepresented its services, their length of time in business, whether or not they have transparent business practices, whether or not they honor their commitments, whether or not they practice honesty in advertising, and any issues they may have had historically with licensing or government actions.

Thus, an A+ rating with the BBB means we’ve nailed it. Our customers are happy, our record is crystal clear, and we stand by our claims and commitments!


DTV Installations Receives Coveted Status As Lutron Platinum Dealer

Owner John Lysy is pleased to announce that DTV Installations has been received recognition as a Platinum Dealer for Lutron Electronics, the leading company in the lighting control industry. Lutron is revered for its enormous selection of high-quality smart home lighting controls and systems.

As a Platinum Dealer, DTV Installations is now able to offer clients more flexible pricing options, and bigger discounts, than ever before on Lutron products. On large projects, DTV is now also able to offer free design and installation services.

Very few companies are able to quality for Platinum Dealer status. It requires five unblemished years in business – DTV Installations has been operating for 15 successful years. It requires a minimum of $500,000 in retail sales – DTV Installations has far surpassed that level, due to the number of high-end projects requiring extensive experience and knowledge that we’ve completed. And it requires having mentored smaller companies in the industry, which we’re proud to do on a regular basis.

DTV Installations is honored to have been named a Lutron Platinum Dealer, and we look forward to passing on the many benefits of this status to our valued clients.